WHAT IS CASH ON DELIVERY (COD) FOR THE PRODUCT?
FAQs
FREQUENTY ASKED QUESTIONS
HOW DO I CHECK THE CURRENT STATUS OF MY ORDERS?
Even if we try to ship your order same day of order we supplier are happy about it. sometimes it may also take 48 hours to process. and as soon as your order is dispatched you will get the confirmation message and also the tracking information for your products.
WHAT IS THE ESTIMATED DELIVERY TIME?
Orders are typically processed and shipped within 3-7 business days
Delivery times may vary based on location and thee shipping method selected. you will receive a tracking details once your order is shipped.
HOW DO I RETURN MY ITEMS FROM MY ORDER?
If you're not completely satisfied with your purchase, you can return your items within 10 days receiving your order.
we accept: items must be unused, in original packaging, and meet our return policy guidelines. contact us at igloomart807@gmail.com with your order number and reason for return. once your order we receive and inspect your return, we'll process your refund initiated post 1 business day of pickup.
Cash on Delivery (COD) is a payment method where the customer pays to igloo-mart for their order at the time of delivery, rather than paying in advance. In your store, this means that when customers choose COD, You will pay the delivery person in cash when the product is delivered to you. It offers convenience for customers who prefer not to pay upfront, but it also means you’ll need to manage cash collection during delivery.
I RECEIVED THE DAMAGE ITEMS WHAT NOW?
No worries. we will make things right. please send us the video/photo of the product we will find the solution as soon as possible.
HOW DO I PAY USING DEBIT/CREDIT CARD?
igloo-mart accept payment made using visa, master-card, maestro debit card to pay using your debit card at checkout. you will need your card number, expiry date, and 3 digit CVV number. you will then be redirected to your bank secure page for entering your online password.
HOW DO I PAY FOR AN ORDER?
igloo-mart offers you multiple payment method. you may use internet banking, gift cards, cash on delivery, and other wallets to make your purchase.